Small Business July 14, 2025
One Customer Service Slip Up Could Cost a Business Big
A customer support expert says one poor interaction can cost businesses thousands in lost revenue, damaged reputation, and operational disruption.
Technology June 9, 2025
Why Customer Service is Critical in Accounting Software
As accounting technology continues to evolve, prioritizing customer service ensures solutions not only meet but exceed user expectations, transforming software providers into indispensable partners.